We try to keep shipping costs as low as we can and are pleased to offer a fast, reliable and trackable delivery service priced at £5. You will be sent your tracking code via email immediately after your order is shipped. Please allow up to 3 business days and please note we do not ship orders on Sundays and Mondays. Object also offers a free collection service where customers can collect orders from our Manchester store Tuesday - Saturday, please select Free Shipping,collect in store before completing your order. Orders must be collected within 10 days of purchasing. Uncollected orders will be refunded after this date.
Object is pleased to offer trackable international shipping at the flat rate cost of £25 to Europe, America and Australasia. Please allow up to business 10 days for delivery for countries outside of the EU and 7 days for European countries. Object does not accept responsibility for additional charges such as import duty and tax and custom charges that customers may incur when orders arrive in the designated country.
With regret we are unable to insure delicate items such as ceramics, glass and other fragile materials including china, porcelain, clay and concrete. Unfortunately all delivery couriers including Royal Mail do not allow these for compensation to be claimed should these items be damaged in transit. We make every effort to carefully, safely and securely wrap every single order we post to our customers and label such items as fragile in the hope delivery agents will take the time and care to be mindful of delicate products. Due to this reason we regret we cannot offer a refund on the items mentioned above should they be damaged in transit. We are however more than happy to offer an exchange for the same product or product of the same value or more. In such cases where the product may not be available, a full refund will be given. This policy does not apply to jewellery, leather goods, clothing or any other homeware products that isn't mentioned.